Frequently asked questions about Promontorio, a private villa in Costa Rica

Promontorio is a private seven-suite villa above Playa Flamingo in Guanacaste, Costa Rica. The whole property is reserved for one group at a time and combines ocean-view living spaces, direct beach access, concierge planning, and personalized in-villa service.

Promontorio is located above Playa Flamingo on Costa Rica’s Gold Coast in Guanacaste Province. The villa is minutes from Marina Flamingo and approximately one hour by road from Daniel Oduber Quiros International Airport (LIR) in Liberia, depending on traffic.

Promontorio is a private villa, not a hotel. Guests reserve the entire estate for their group and have access to a dedicated concierge team, regular housekeeping, and other included house services during the stay.

No. Promontorio is offered as a whole-villa rental and does not accept partial bookings. A reservation gives one group exclusive use of the property, subject to the occupancy and visitor terms in the booking confirmation.

Promontorio has seven private suites, including four king beds and nine queen beds, with private bathrooms and ocean or garden-and-ocean views throughout the villa.

Promontorio is designed to sleep up to 17 guests comfortably. The final permitted occupancy for a specific stay will be stated in the written booking confirmation.

Promontorio is well suited to multigenerational families, groups of friends, milestone celebrations, wellness retreats, executive retreats, and private gatherings. The villa provides generous shared spaces alongside private suites and quieter places to retreat.

Promontorio is reserved for one group at a time and has controlled gate access. Its elevated setting, private living spaces, direct path to the beach, and dedicated service team allow guests to enjoy the independence of a private residence with support when needed.

Promontorio includes an infinity pool, private direct beach access, a yoga deck, fitness studio, media room, landscaped gardens, guest and chef kitchens, indoor and outdoor dining areas, a rooftop viewing terrace, courtyard spaces, and seven private suites. Regular housekeeping, laundry service, breakfast preparation, and concierge planning are also included.

Yes. The villa’s quiet setting, ocean views, gardens, yoga deck, pool terrace, and spacious shared areas make it easy to step away from everyday distractions. Wi-Fi is available for guests who need to remain connected.

Wellness is an important part of the Promontorio experience. Guests can use the private gym and shaded ocean-view yoga deck, and the concierge can arrange private yoga, personal training, massage, and in-villa spa treatments.

Promontorio includes an infinity pool, private direct beach access, a yoga deck, fitness studio, media room, landscaped gardens, guest and chef kitchens, indoor and outdoor dining areas, a rooftop viewing terrace, courtyard spaces, and seven private suites. Regular housekeeping, laundry service, breakfast preparation, and concierge planning are also included.

Yes. Promontorio has an infinity pool overlooking the Pacific Ocean. The surrounding terrace includes loungers, built-in pool seating, gathering areas, and space for outdoor dining.

Yes. A private set of stairs leads directly from the property to the beach. The access route is private to the villa, but the beach itself is public, as beaches are throughout Costa Rica.

Every suite has either a direct ocean view or a combination of garden and ocean views. Each suite also has access to a private balcony, terrace, or deck.

Yes. The upper terrace offers panoramic 360-degree views across the ocean, Playa Flamingo, and the surrounding coastline. It is furnished with tables and comfortable lounge seating ideal for stargazing.

Yes. The villa has a private fitness studio equipped with treadmill, resistance machines and free weights, as well as a dedicated, partially shaded yoga deck with ocean views. Guests may use the space independently or ask the concierge to arrange a private instructor or trainer.

Yes. Promontorio has a fully equipped guest kitchen. A separate, fully equipped chef’s kitchen allows private dining service to be prepared away from the main guest kitchen.

Yes. The villa has an air-conditioned indoor dining area with ocean views as well as outdoor dining spaces, including a pool terrace, barbecue area, breakfast deck, and covered dining pavilion.

Many of the villa’s primary indoor and outdoor spaces are located on the first level, but some areas, including the beach path and rooftop terrace, require stairs. Guests should share specific mobility or accessibility needs before booking so the team can explain the layout accurately and discuss available assistance.

The property includes on-site parking and covered space for two golf carts. Guests planning to bring multiple rental vehicles should confirm parking requirements with the concierge before arrival.

Concierge planning, airport coordination, regular housekeeping, laundry service, and breakfast preparation are included with the stay. Guests pay separately for food and groceries and for third-party services such as transfers, rental vehicles, private chefs, activities, wellness professionals, and special-event suppliers.

No. Concierge planning and assistance are included with the villa. Purchases and services arranged through outside providers have separate costs, which the concierge will explain before anything is confirmed.

The concierge can coordinate airport transfers, local transportation, rental cars, golf carts, groceries, breakfast preferences, private chefs, restaurant reservations, wellness services, tours, water activities, golf, cultural experiences, and special celebrations. Recommendations can be tailored to the group’s ages, interests, schedule, pace, and budget.

Guests should contact the concierge as soon as their reservation is confirmed. Advance planning is especially helpful for airport transportation, private chefs, popular excursions, wellness professionals, restaurant reservations, and celebration services during high season.

Before arrival, guests share their travel details, food preferences, activity interests, transportation needs, and special requests with the concierge. The team then checks availability, provides current pricing and terms, and coordinates the services the guest approves.

Yes. The concierge remains available during the stay for additional transportation, reservations, dining recommendations, activities, property questions, and other requests. Guests receive a private communication channel for the stay, and emergency assistance is available around the clock.

Yes. Regular housekeeping is included with the stay and covers the day-to-day upkeep of the villa. The team will explain the service schedule and any special laundry or cleaning arrangements after booking.

Yes. Laundry service is included as part of the regular house service. Guests with unusually large quantities, delicate items, pressing requests, or time-sensitive needs should ask the concierge what can be accommodated.

No. Gratuities are optional and entirely at the guest’s discretion. Separate gratuity envelopes are available for the concierge, housekeeping, and maintenance teams at the end of the stay.

Breakfast preparation is included with the stay. Guests choose from the available breakfast options and pay for the ingredients used to prepare the meals.

The breakfast program includes Costa Rican and international-style options such as gallo pinto, eggs, tortillas, fruit, pancakes, breakfast burritos, huevos rancheros, casseroles, coffee, and juice. The concierge will provide the current menu and collect preferences before arrival.

Yes. The concierge can purchase and organize groceries at the villa before guests arrive. The grocery pre-stocking service costs $50, and guests pay separately for the groceries purchased.

Yes. The suggested list is a starting point. Guests can change quantities, add preferred brands, request additional items, and share dietary requirements or allergies before the concierge shops.

Yes, several private chef services are available, and can be arranged subject to availability. Menus may include Costa Rican dining, seafood, surf and turf, group dining, burgers, taco bars, and customized meals.

The chef can usually adapt menus for preferences, dietary restrictions, allergies, celebrations, and special requests. Guests should provide complete dietary information in advance so the chef can confirm what is possible and avoid unsuitable ingredients.

Private chef pricing depends on the menu, ingredients, group size, service format, and special requirements. The concierge will provide the current menu and a tailored quote before the service is booked.

Yes. The concierge can recommend restaurants and request reservations in Playa Flamingo, Potrero, Las Catalinas, Tamarindo, and nearby areas. Popular restaurants should be booked early during high season, and all reservations remain subject to availability.

Yes. Guests have access to a fully equipped kitchen. The villa also has a separate chef’s kitchen, allowing a private chef to prepare meals without taking over the main guest kitchen.

The concierge can arrange ocean activities, sailing, sport fishing, snorkeling, scuba diving, surfing, kayaking, paddleboarding, jet skis, golf, horseback riding, off-road tours, ziplining, wildlife excursions, waterfalls, hot springs, cultural experiences, wellness services, and customized day trips.

Yes. The concierge can recommend activities based on group size, ages, interests, fitness level, preferred pace, schedule, and budget. Provider requirements, weather, seasonality, and availability may affect the final itinerary.

Guests can choose from shared catamaran outings and private sailing charters departing near Marina Flamingo. Depending on the operator, trips may include an open bar, a meal, snorkeling, kayaking, swimming, wildlife sightings, and morning or sunset schedules.

Yes. Half-day and full-day sport-fishing charters can be arranged from the Flamingo area. The appropriate boat and route depend on group size, target species, season, and whether guests prefer inshore or offshore fishing.

Yes. Private snorkeling, shared excursions, and scuba-diving experiences can be arranged along the Guanacaste coast. The concierge will match guests with an option based on experience level, group size, schedule, and current sea conditions.

Yes. Guided surf lessons can be arranged with certified bilingual instructors. The recommended beach and session depend on the guest’s experience, age, weather, and wave conditions.

Yes. Guided kayaking and stand-up paddleboarding can be arranged, including coastal and island-based outings that may combine paddling, snorkeling, and nature exploration. Age and swimming requirements vary by provider.

Available adventures may include ATV or UTV tours, horseback riding, ziplining, rafting, tubing, waterfall hikes, hanging bridges, wildlife tours, hot springs, volcanic mud treatments, and full-day combination tours near Rincón de la Vieja and other parts of Guanacaste.

Yes. Options may include the Palo Verde river tour, wildlife sanctuaries, rainforest hikes, birdwatching, waterfalls, botanical gardens, and guided visits to national parks. Wildlife sightings are natural and cannot be guaranteed.

Yes. The concierge can request tee times and help arrange a golf day at Reserva Conchal or Hacienda Pinilla. Rates and availability depend on the course, date, tee time, equipment, and transportation needs.

Cultural experiences may include traditional Guanacaste dance, Costa Rican meals, private cooking lessons, cacao, coffee and sugarcane demonstrations, chocolate workshops and tastings, and cultural tours beyond the villa. The program can be adapted for adults, children, or mixed-age groups.

The concierge can arrange private yoga, personal training, therapeutic massage, Swedish massage, deep-tissue massage, hot-stone massage, and other in-villa spa treatments. Availability and treatment menus vary by practitioner.

Activity pricing varies by provider, season, group size, duration, transportation, and the details of the experience. The concierge will provide current pricing and applicable cancellation terms before any activity is confirmed.

Advance booking is recommended for popular tours, private charters, chefs, wellness professionals, transportation, and limited-capacity experiences, especially during high season. The concierge can also assist with additional requests during the stay when availability permits.

Yes. Children are welcome when staying with accompanying adults. The villa is well suited to families and multigenerational groups because it combines shared gathering areas with private suites and quieter spaces.

Yes. The concierge can recommend family-friendly options based on children’s ages, confidence, energy, and interests. Possibilities may include wildlife sanctuaries, gentle water activities, beginner surf lessons, sailing, chocolate or cooking experiences, beach time, and nature outings.

Yes. Promontorio is designed for groups who want to spend time together without giving up personal space. Seven private suites, multiple dining and gathering areas, a pool terrace, gardens, and quieter indoor and outdoor spaces support different ages and daily rhythms.

Yes. The concierge can help plan birthdays, anniversaries, proposals, family gatherings, romantic occasions, and private dinners. Arrangements may include flowers, cakes, decor, musicians, photographers, videographers, and customized setups.

Private gatherings may be possible with advance written approval. Any visitors or event participants outside the confirmed overnight group must be approved, and the event scope, staffing, setup, fees, and third-party terms must be agreed before arrival.

Yes. The villa’s seven suites, yoga deck, fitness studio, pool, gardens, indoor and outdoor dining areas, and private gathering spaces can support a wellness retreat. The concierge can coordinate instructors, trainers, massage therapists, meals, and off-site experiences.

Yes. Promontorio offers private accommodations, multiple gathering spaces, quiet breakout areas, Wi-Fi, dining facilities, and concierge support. Groups should discuss meeting, technology, catering, transportation, and privacy requirements before booking.

Daniel Oduber Quiros International Airport in Liberia, commonly known as Liberia International Airport or LIR, is the closest major airport. Promontorio is approximately one hour away by road, depending on traffic and route conditions.

Yes. The concierge can coordinate private one-way or round-trip airport transportation based on arrival details, departure details, group size, and luggage requirements. Transfer charges are separate from the included airport coordination service.

Yes. Private transportation can be arranged for restaurants, activities, tours, shopping, and destinations beyond the immediate Flamingo area. Vehicle size and pricing depend on the group, route, waiting time, and luggage or equipment requirements.

Not necessarily. Private transfers and local transportation can be arranged, and a golf cart is convenient for nearby communities, beaches, and restaurants. Guests planning longer independent trips may prefer a rental car.

Yes. The concierge can coordinate rental vehicles through local agencies, including delivery to and collection from the villa. Guests may also arrange airport pickup and return or combine airport and villa locations.

The villa is equipped with a single, six-seater golf cart, which is a convenient option for shorter trips around Flamingo, Potrero, Surfside, Mar Vista, Brasilito, and Reserva Conchal. Additional four- and six-passenger electric carts may be available, with pricing based on season and rental period.

Yes. The concierge can source transportation based on the number of passengers, luggage, child-seat needs, destination, and itinerary. Sharing complete flight and group details early helps the team select the right vehicle.

Submit an inquiry through the Reserve page with preferred dates, group size, and contact information. The team will reply with availability and a proposal; a reservation is confirmed only after written confirmation and the required deposit.

No. An inquiry does not create a reservation or hold dates. Dates are secured only after Promontorio issues written confirmation and receives the required deposit under the terms of the proposal.

Rates are quoted for the whole villa and depend on the dates, season, length of stay, and booking terms. Taxes, service charges, transfers, provisioning, activities, and other additional services are included only when the written proposal expressly says so.

Minimum stays vary by season and may be longer over holidays. The current minimum for the requested dates will be stated in the proposal, so guests should confirm the applicable rule before making travel arrangements.

The required deposit, balance due date, accepted payment methods, and any security deposit or damage authorization will be stated in the written booking proposal. Those terms must be accepted and the deposit received before the reservation is confirmed.

Cancellation and amendment terms are provided in the written booking confirmation and may vary by reservation. Guests should review the refund deadlines, change conditions, and any nonrefundable amounts before paying the deposit.

Yes. Guests are strongly encouraged to obtain comprehensive travel insurance covering cancellation, trip interruption, medical expenses, and personal belongings. The appropriate policy depends on the traveler’s circumstances and booking terms.

Arrival and departure times are confirmed with each reservation. Guests should share flight and transportation details in advance so the concierge can coordinate access, transfers, provisions, and the house-service schedule.

Visitors, events, and gatherings involving anyone outside the confirmed overnight party require prior written approval. Guests should share the proposed number of visitors, timing, purpose, and service needs before making arrangements.

Pets may be permitted only when approved in writing before arrival. Guests should provide the animal’s type, size, and relevant care details so the team can confirm whether the request can be accommodated and whether additional terms apply.

Smoking is not permitted indoors. Guests must follow the house guidance provided for any designated outdoor areas and take particular care during dry or windy conditions.

Guests should provide flight details, transportation needs, group composition, dietary restrictions, allergies, mobility or accessibility needs, breakfast preferences, activity interests, and celebration requests. Early information gives the concierge more time to confirm suitable providers and availability.

No. The team will make every reasonable effort to accommodate special requests, but availability may depend on timing, season, third-party providers, weather, group size, and other operational factors. Costs and conditions are communicated before confirmation.